Accident Assist and Motor Claim Guide

Introducing Accident Assist, a new public service provided by the Malaysian insurance and takaful
industry to members of the public who are seeking immediate roadside assistance in event of a road
accident. Accident Assist will also respond to basic or common enquires relating to motor policies/
certificates. It is a dedicated tele-service line manned by customer service officers operating 24 hours
daily.
See also: Introduction | Frequently Asked Questions (FAQs) | What is the Motor Claims Guide | Accident Notification Form